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1. What is VCD? 

VCD is based on the Compact Disc (CD) format and stores video digital images on a 5 inches optical disc, hence the name Video Compact Disc (VCD). VCD can hold about 680 megabytes data and can only play about 70 minutes of movie time. Therefore, one full-length feature movie usually needs two VCD to hold. The VCD that we sell are in the VCD 2.0 format. This is also the usual standard format for VCD. 

2. Can VCD be played on computer? 

Yes, VCD can be played on computer by using your CD-Rom. You will also need to have MPEG player software to play the VCD. The most popular is XING MPEG player. You can also go to http://www.cyberlink.com.tw to download the PowerVCD. But now there is also a software program called Jet audio, which is also very good. 

3.Can DVD players play VCD? 

Yes, DVD player should have a feature to play VCD. 

4.What is the language of the VCD and does it have any subtitles? 

All of our VCD movies are in English and are without any subtitles 

5.What is the Packing of the VCD when you send it? 

The VCD is send to you in plastic protective sheet bag with the front and back covers of the movie. The cover can be put into a casing. If you need plastic casings for the VCD, you can purchase them separately at our accessories department. 

6. What shall we do if the VCD that we purchased from you are defective when we received them? 

We usually check the VCD before we shipped them to customers. However, should the VCD that was sent to you are defective, just send an e-mail back to us stating your delivery order number and the name of the movie. We will send you a replacement immediately. However, you are required to send back to us the defective VCD. 

8. How can I purchase VCD from your website using methods other than credit card? 

We also receive payment using Postal Order, Cashier Order and Telegraphic Transfers, just e-mail us your order and we will e-mail you the payment instructions. 

10. How long does it take before I can receive the VCD? 

Delivery period is usually between 4 - 5 days for US and 10 – 14 working days for out of the US depending on your area. However if you make the purchase during the weekend, your shipment will only be delivered on the following Monday. If after 14 working days, you still do not receive your order, just e-mail to us and we will track the delivery. If it is lost, we will send a replacement immediately.